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These cookies allow us to collect certain information about how a user navigates the Website. These cookies collect information that is used either in aggregate form to help us understand how our site is being used or how effective are marketing campaigns are, or to help us personalise our site for you. We use Google analytics and Bing 1st party cookies, Google Marketing Platform cookies and Hotjar cookies for reporting purposes.

Cookie Name Purpose More information
Bing Ads mui(x), _uet(x) Remarketing script and conversion tracking  
Google Marketing Platform Cookies _ide, _nid, _sid, _dsid, _flc, _aid, _taid These are 3rd party cookies served by Google Marketing Platform. They serve adverts to visitors based on the websites they've been to previously. Click here for more information about Google Marketing Platform and how to disable this cookie.
Facebook   Personalise and provide products via Facebook marketing. Click here for more information about Facebook cookies.
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ResponseTap   These are 3rd party cookies served by ResponseTap. They serve incoming phone numbers to visitors to allow call volume tracking. Click here for more information about Response Tap cookies.
The trade desk   These are 3rd party cookies served by The trade desk. They serve adverts to visitors based on the websites they've been to previously. Click here for more information about trade desk and how to disable this cookie.

Marketing cookies

These cookies are used to make advertising messages more relevant to you. We may use this data to tailor the marketing and ads you see on our own and other websites and mobile apps, including social media.

Coronavirus – Support

Latest customer information

We know that many of you will be worried about being affected financially as a result of coronavirus (COVID-19) and we want to assure you that Together remains committed to supporting our customers and our colleagues during these difficult times.

We will be using this page to let you know about the help and support available to you, and to provide you with the latest updates on our services in the coming days. In the meantime, we will continue to listen and adhere to the Government’s advice so that we remain prepared, informed and best-placed to look after our customers.

We are currently experiencing much higher volumes of calls. So we can support those in most vulnerable situations, we ask that you only call if your enquiry is urgent. We are doing our best to help our customers as quickly as we can and we appreciate your understanding in these difficult times.

You may be able to find the answer to your question from our frequently asked questions, please check Coronavirus FAQs.

If your query is urgent please call us, our lines are open Monday to Friday 9am to 5:30pm.


Coronavirus FAQs

You can view our coronavirus FAQs for customers here. These FAQs are being continually reviewed and updated as new information emerges.

View Coronavirus FAQs


How to contact us

If you need to speak to us, we're here to help.

Get in touch


Latest government advice

For the latest government advice, please visit gov.uk/coronavirus


Partners

If you are a broker or an introducer, we have provided additional information here.

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