Complete a financial statement

Getting a better picture of your financial situation.

We understand your circumstances may change during the term of your agreement.

If you’re worried about keeping up with your repayments, or have fallen behind, there are lots of ways we can help you.
Download a financial statement form (PDF)
 
Return it by post

We use details of your income and expenditure to give us a better picture of your circumstances. We'd like to review your circumstances to see how we can help, and the earlier you contact us the more options we'll have to help you. Please download, print and complete our financial statement (PDF) and return it to us by post.

Retail Collections team
Lake View
Lakeside
Cheadle
Cheshire
SK8 3GW

Once we receive your form one of our advisers will be in touch. Please note that we cannot offer independent debt advice or advice concerning your payments to other creditors.  If you are looking for advice concerning your debts, please view our useful links page for details of organisations who you can contact for help.

 

For personal customers who want to make a payment or discuss payment difficulties

We’re here between 8am and 8pm Monday to Friday. To pay using our automated system, available 24 hours a day, please call 0161 333 7410 and select option 1.


For commercial customers who want to make a payment or discuss payment difficulties

We’re here between 9am and 5:30pm Monday to Friday.


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