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Why isn't the affordability tile showing?

• Residential cases: If the Affordability tile isn’t showing, it means either the address, employment, or security information hasn’t been added correctly. Please check these fields are complete and there aren’t any errors.

• Commercial Term and Homeowner Business Loans: We don’t assess affordability on MBV. Please ensure the application fits our 50% TSDI and upload the relevant proofs as outlined in our underwriting and packaging guides.

• Buy to Let and HMOs: Initially, we assess affordability on our Rental Income Calculation. So if the case has passed based on this information, then MBV won’t open up the Affordability tile.

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