Arrange a payment plan.
If you have missed payments on your account and we’ve sent you a text, you can now view the payments due and manage how you repay the amounts by setting up a payment plan. All you need to do is follow the link in the text we sent you (without having to give us a call). We’ll ask you for some information about your personal and financial situation which will help us find the best possible solution for you. You can also make a payment online here.
Can I switch to a new fixed-rate term?
Your mortgage will change to a variable interest rate – the details will all be outlined in your agreement, and we'll write to you with details about it a few months before it changes. If you're paying by Direct Debit, we'll automatically adjust your payments and you won't have to do anything.
If you prefer the peace of mind of knowing that your payments are fixed, we can look at refinancing your agreement with one of our latest offers. We can discuss your options over the phone, or please use the link to book an appointment and speak to a member of our Together team.
• Personal customers: 0161 933 7069.
• Commercial customers: 0161 933 7165.
We're open Mon-Thu 9am-7pm, Fri 9am-5:30pm.
If you are still unclear, and want to find out more about your fixed-rate period ending. Visit our page here.
Need more information?Can I extend my loan term or amount?
We'll happily look at your current circumstances and see what options that are available for you. Please give us a call, or book a call back.
• Personal customers: 0161 933 7069.
• Commercial customers: 0161 933 7165.
We're open Mon-Thu 9am-7pm, Fri 9am-5:30pm.
