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Contact us

Get in touch.

Need help and want to speak to a human? No problem - let's get you in touch with the person you need.
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Help for existing customers


Make a payment

Explore our range of payment options, including making a payment online.

Check my balance

Check the balance on your account.


Help and FAQs

Our Existing Customers section is full of helpful content across different topics.



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Tell us a little more about what you're looking for, and we'll connect you with the right expert.



How can we help you today?

Simply select from the options below to find the contact details you need. Can't find what you're looking for? Use the details in the 'I have a different query' section and we'll be able to help you on your way.

Would you like to borrow?

Let's connect you with the team you need

Tell us a little more about what you're looking for, and we'll connect you with the right expert.

Speak to us if you want to borrow

Do you have an application in progress?

For swift assistance, we recommend giving us a call outside of our peak hours of 12pm to 2pm.

Personal Finance

If you're intending to live in the house you're borrowing for, you'll want to speak to our Personal Finance team.

Calls are charged the same as a national call to a landline. Check with your provider if in doubt.

Get in touch now.

0343 253 8865

We're here between:
Monday - Friday - 9am and 5:30pm




Commercial Finance

If you're planning to buy to sell, buy to let or borrow against a business premises, you'll want to speak to our Commercial Finance team.

Calls are charged the same as a national call to a landline. Check with your provider if in doubt.

Get in touch now.

0333 242 8019

We're here between:
Monday - Friday - 9am and 5:30pm


Are you an existing customer with a question about your account?

Online help 

We have a whole host of information over in our Help section, so you may well find the information you're looking for there. If you still want to speak to us however, our existing customer contact details are below.

Go to Help


For swift assistance, we recommend giving us a call outside of our peak hours of 12pm to 2pm.

Personal Finance

I live in the house I'm borrowing against.

Calls are charged the same as a national call to a landline. Check with your provider if in doubt.

Get in touch now.

0161 333 7404

We're here between:
Monday - Friday - 9am and 5:30pm


Now not a good time?

Book an appointment


Commercial Finance

I have a buy to let, I've bought to sell or borrow against a business premises.

Calls are charged the same as a national call to a landline. Check with your provider if in doubt.

Get in touch now.

0161 333 7415

We're here between:
Monday - Friday - 9am and 5:30pm


Now not a good time?

Book an appointment

Would you like to make a payment on your account?

Make payment online

We’re here between 9am and 5:30pm Monday to Friday. To pay using our automated payment system, available 24 hours a day, please call 0161 333 7410 and select option 1.

Make a payment online

Or see other ways to make a payment here

Are you a broker or intermediary?

As well as the contact details below, you can find out everything you need to know about working with us in our Intermediaries section.


For swift assistance, we recommend giving us a call outside of our peak hours of 12pm to 2pm.

New Business Team

All pre-submission enquiries

Calls are charged the same as a national call to a landline. Check with your provider if in doubt.

Get in touch now.

0161 933 7101

We're here between:
Monday - Friday - 9am and 5:30pm


Now not a good time?

Request a callback


Personal Lending

Underwriting department

Calls are charged the same as a national call to a landline. Check with your provider if in doubt.

Get in touch now.

0161 451 3151

We're here between:
Monday - Friday - 9am and 5:30pm




Commercial Lending

Underwriting department

Calls are charged the same as a national call to a landline. Check with your provider if in doubt.

Get in touch now.

0161 933 7099

We're here between:
Monday - Friday - 9am and 5:30pm


Do you have a different query?

If you're unsure who you need to speak to, or you have a query not covered above, we'll help point you in the right direction.

0161 333 7400

Do you have a media enquiry?

The Together press office is open from 9am to 5pm Monday to Friday. Please submit all media enquiries to press.office@togethermoney.com. Alternatively, call the Press Office phone number 0161 956 3229.