Get in touch.
How can we help you today?
Simply select from the options below to find the contact details you need. Can't find what you're looking for? Use the details in the 'I have a different query' section and we'll be able to help you on your way.
Would you like to borrow?
Let's connect you with the team you need
Tell us a little more about what you're looking for, and we'll connect you with the right expert.
Get in touchDo you have an application in progress?
Personal customers
If you're intending to live in the house you're borrowing for, you'll want to speak to our Personal Finance team - here between 9am and 5:30pm Monday to Friday.
0161 933 7113
Business customers
If you're planning to buy to sell, buy to let or borrow against a business premises, you'll want to speak to our Commercial Finance team - here between 9am and 5:30pm Monday to Friday.
0161 933 7082
Are you an existing customer with a question about your account?
Online help
We have a whole host of information over in our Help section, so you may well find the information you're looking for there. If you still want to speak to us however, our existing customer contact details are below.
I live in the house I'm borrowing against
You'll want to speak to our Personal Finance team - here between 9am and 5:30pm Monday to Friday.
0161 333 7404
I have a buy to let, I've bought to sell or borrow against a business premises
You'll want to speak to our Commercial Finance team - here between 9am and 5:30pm Monday to Friday.
0161 333 7416
Would you like to make a payment on your account?
Make payment online
We’re here between 9am and 5:30pm Monday to Friday. To pay using our automated payment system, available 24 hours a day, please call 0161 333 7410 and select option 1.
Are you a broker or intermediary?
As well as the contact details below, you can find out everything you need to know about working with us in our Intermediaries section.
New Business Team - for all pre-submission enquiries
We're here between 9am and 5:30pm Monday to Friday.
0161 933 7101
Personal lending: underwriting
We're here between 9am and 5:30pm Monday to Friday.
0161 451 3151
Commercial lending: underwriting
We're here between 9am and 5:30pm Monday to Friday.
0161 451 3156
Do you have a different query?
If you're unsure who you need to speak to, or you have a query not covered above, we'll help point you in the right direction.