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Your Privacy

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience.
Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Strictly Necessary Cookies


These cookies are strictly necessary for the Website to work properly and for us to keep it secure. They are needed to allow users to use the Website and its features, including to move between pages of the website.

These cookies are required

Performance and analytical cookies

These cookies allow us to collect certain information about how a user navigates the Website. These cookies collect information that is used either in aggregate form to help us understand how our site is being used or how effective are marketing campaigns are, or to help us personalise our site for you.

Marketing cookies

These cookies are used to make advertising messages more relevant to you. We may use this data to tailor the marketing and ads you see on our own and other websites and mobile apps, including social media.

Make a payment

Our secure payment facility is convenient and free to use.

You can make a payment towards your personal loan or mortgage through our payment portal.

Make a payment online

Please allow time for the payment to clear with your bank. This can take up to 3 working days.

You shouldn't use this payment portal to make the final payment on your mortgage or loan.

If you'd like to make a final payment to settle your account, please get in touch with our customer service department and we'll be happy to help.

Payments using credit cards may be expensive. 
If you decide to pay with your credit card, rather than your debit card, remember that this may be an expensive way to make a payment to us, depending on the rates your card provider charges.

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For personal customers who want to make a payment or discuss payment difficulties

We're open Monday to Friday, 8.30am to 7pm.

For commercial customers who want to make a payment or discuss payment difficulties

We’re here between 9am and 5:30pm Monday to Friday.