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Make a payment online

It’s free, secure, and available 24/7.

Pay a loan or mortgage payment through our online portal.

Before proceeding, please note:

  • You shouldn’t use this payment portal to make the final payment on your mortgage or loan.
    If you'd like to settle your account with us, please contact us and we'll be happy to help.
  • Payments using credit cards may be expensive.
    If you decide to pay with a credit card, this may cost you more in the long run (depending on the rates your card provider charges).
  • This service is designed for paying arrears, missed payments, or one-off fees and charges.
    If you have no outstanding arrears, fees or charges, please call us to discuss making an overpayment over the phone.
Make a payment online
F5 awards lender of the year 2016

We're encouraging all of our customers to 'Take Five' and protect themselves against online fraud.

When making payments online, always look for the padlock icon in the address bar. This indicates your connection is secure, and your payment details are encrypted.

If you're in any doubt about whether a website is genuine, restart your browser and navigate back to the page by manually typing a trusted web address into the address bar. Or, if you prefer, you can instead make your payment over the phone.

Don't use a search engine, like Google, to help you find the page – this may inadvertently divert you to a fraudulent page.

Find out more about online fraud:

For personal customers who want to make a payment or discuss payment difficulties

If you are having payment difficulties, we're open Monday to Friday, 8.30am to 7pm.  If you would like to make a payment, you can call us 24/7.

For commercial customers who want to make a payment or discuss payment difficulties

If you are having payment difficulties, we’re here between 9am and 5:30pm Monday to Friday. If you would like to make a payment, you can call us 24/7.