We use cookies to give you the best possible experience on our website. If you continue without changing your settings, we'll assume that you're happy to receive all the cookies on our website. However, you can change your cookie settings at any time.

Your Privacy

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience.
Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Strictly Necessary Cookies

(Req)

These cookies are strictly necessary for the Website to work properly and for us to keep it secure. They are needed to allow users to use the Website and its features, including to move between pages of the website.

These cookies are required

Performance and analytical cookies

These cookies allow us to collect certain information about how a user navigates the Website. These cookies collect information that is used either in aggregate form to help us understand how our site is being used or how effective are marketing campaigns are, or to help us personalise our site for you. We use Google analytics and Bing 1st party cookies and DoubleClick 3rd party cookies for reporting purposes.

Marketing cookies

These cookies are used to make advertising messages more relevant to you. We may use this data to tailor the marketing and ads you see on our own and other websites and mobile apps, including social media.

Make a payment online

It’s free, secure, and available 24/7.

Pay a loan or mortgage payment through our online portal.

Before proceeding, please note:

  • You shouldn’t use this payment portal to make the final payment on your mortgage or loan.
    If you'd like to settle your account with us, please contact us and we'll be happy to help.
  • Payments using credit cards may be expensive.
    If you decide to pay with a credit card, this may cost you more in the long run (depending on the rates your card provider charges).
  • This service is designed for paying arrears, missed payments, or one-off fees and charges.
    If you have no outstanding arrears, fees or charges, please call us to discuss making an overpayment over the phone.
Make a payment online
F5 awards lender of the year 2016

We're encouraging all of our customers to 'Take Five' and protect themselves against online fraud.

When making payments online, always look for the padlock icon in the address bar. This indicates your connection is secure, and your payment details are encrypted.

If you're in any doubt about whether a website is genuine, restart your browser and navigate back to the page by manually typing a trusted web address into the address bar. Or, if you prefer, you can instead make your payment over the phone.

Don't use a search engine, like Google, to help you find the page – this may inadvertently divert you to a fraudulent page.

Find out more about online fraud:


For personal customers who want to make a payment or discuss payment difficulties

If you are having payment difficulties, we're open Monday to Friday, 8.30am to 7pm.  If you would like to make a payment, you can call us 24/7.


For commercial customers who want to make a payment or discuss payment difficulties

If you are having payment difficulties, we’re here between 9am and 5:30pm Monday to Friday. If you would like to make a payment, you can call us 24/7.


Build: 1.3.7.17660