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Strictly Necessary Cookies


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Performance and analytical cookies

These cookies allow us to collect certain information about how a user navigates the Website. These cookies collect information that is used either in aggregate form to help us understand how our site is being used or how effective are marketing campaigns are, or to help us personalise our site for you. We use Google analytics and Bing 1st party cookies and DoubleClick 3rd party cookies for reporting purposes.

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These cookies are used to make advertising messages more relevant to you. We may use this data to tailor the marketing and ads you see on our own and other websites and mobile apps, including social media.

Other ways to pay

There are many ways to make a payment to your loan or mortgage account.

We want to make it as easy as possible for you to make a payment.

Pay by Direct Debit

If you are currently paying by standing order, or any other payment method, and wish to change to Direct Debit, please call us. Our preferred method of you paying your mortgage is by Direct Debit. A Direct Debit allows us to collect your mortgage payment electronically on or around your monthly payment due date.

Pay by telephone

To pay using our automated payment system available 24 hours a day, please call 0161 333 7410 and select option 1. If you would like to make a payment and discuss your account call 0161 451 3153 8am-8pm Monday to Friday (personal customers) or 0161 451 3159 9am-5:30pm Monday to Friday (commercial customers). Please have the following documents to hand when paying over the phone, so we can make it easy.

  • Your mortgage account details, which can be found on your statement
  • Your debit card details 

Before we can accept your payment, we will need to verify your identity by asking you a series of security questions. Should a payment be made by a third party, such as a relative, additional checks will be required. Please allow time for the payment to clear with your bank. This can take up to 3 working days.

Pay by standing order or bank transfer

You can set up a payment from your own bank account by standing order or bank transfer.


Third party payments

If a third party is making a payment towards your account on your behalf by cheque, we are required under current anti-money laundering legislation to perform identification checks on this third party. Please ensure that any third party making a payment towards your account provides us with the following information together with their payment:

  • Statement confirming their relationship with the account holder and the reason for making this payment.
  • An original or certified copy of one of the following documents; current UK/EEA signed passport, current UK/EU Photo Driving Licence) full provisional (both card and paper part) EEA National Identity Card (Non UK nationals), Firearms Certificate or Shotgun Licence, Identity Card issued by the electoral office or Northern Ireland.
  • An original or certified copy of one of the following documents; instrument of a court appointment (such as grant of probate), current statement or confirmation of entitlement to a state or local authority funded benefit, including housing benefit, council tax benefit, tax credits, state pension, educational or other grant (dated within the last 12 months), Bank or Credit Card Statements, issued by a regulated financial sector firm in the UK or EU or an equivalent jurisdiction dated within the last 3 months, Utility bill (dated within the last 3 months), current year Council Tax Notice. 

Security warning

We are aware of a financial scam whereby a firm purporting to be Blemain Finance will ask for money upfront for unsecured loans. They may also ask that you transfer the money via the Post Office or Western Union. Please be aware that we would never ask for money upfront and we do not provide unsecured loans. If you are concerned that you may have been a victim of a scam please contact Action Fraud (links to an external site).


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For personal customers who want to make a payment or discuss payment difficulties

We’re here between 8.30am and 7pm Monday to Friday. To pay using our automated system, available 24 hours a day, please call 0161 333 7410 and select option 1.

For commercial customers who want to make a payment or discuss payment difficulties

If you are having payment difficulties, we’re here between 9am and 5:30pm Monday to Friday. If you would like to make a payment, you can call us 24/7.