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Intermediaries site
Intermediaries site

Check the balance on your account

Why do you want to check your balance?

I'm just interested 

Give us a call and we can confirm an approximate figure over the phone in just a few minutes.

· Personal customers: 0161 333 7403.
· Commercial customers: 0161 333 7415.

Lines are open Monday to Friday 9am-5:30pm

If you'd rather not discuss this, please complete and submit the below form.

I want to settle my balance in full 

We'll calculate an exact figure for you and send this by post or email. We aim to have completed this within five working days. If there's a specific date you need the figure to be valid on, please let us know.

To request your redemption figure, please complete and submit the below form.

If your request is urgent, you can request a redemption figure over the phone:

· Personal customers: 0161 333 7403. Lines are open Monday to Friday 9am-5:30pm.
· Commercial customers: 0161 333 7415. Lines are open Monday to Friday 9am to 5:30pm.

If you'd rather not discuss this, please complete and submit the below form.

I want to refinance my mortgage with another lender 

We hate goodbyes, so we’d like the opportunity to discuss our latest products and see if we can convince you to stay. Give our team a call and we can talk through the options.

· Personal customers: 0161 933 7059 / directsalesadministration@togethermoney.com
Lines are open 9am to 8pm, Monday to Thursday, and 9am to 7pm on Fridays.

· Commercial customers: 0161 933 7098 / salesandrelationshipteam@togethermoney.com
Lines are open 9am to 7:30pm, Monday to Thursday, and 9am to 7pm on Fridays.

Request a redemption figure

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Occasionally we would like to send you information about products and services offered by our group companies (Together Personal Finance Limited, Together Commercial Finance Limited, Together123 Limited and Together Financial Services Limited). If you’d like to hear from us or our group companies, then please let us know how by ticking any of the boxes below. I am happy to be contacted by:
Frequently Asked Questions
Will you charge me for a settlement figure?

Not if you ask for it yourself.

If you're a commercial customer and a trusted third party (e.g. your solicitor) asks us for a settlement figure on your behalf, we’ll add a charge to your account in line with our current Tariff of Charges.

How do you calculate my settlement figure?

We calculate each settlement figure individually, but it’s likely to include the:
• Outstanding loan balance.
• Early Repayment Charge (if applicable).
• Redemption Administration Fee.
• Interest up to the last day the settlement figure is valid.

Why has my redemption figure changed?

Your previous redemption figure may no longer be valid because:
• You've made a payment since we generated it; and/or
• You've incurred fees or charges since we generated it; and/or
• Additional interest has been applied to your account.

Build: 1.3.7.20756