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Request a redemption figure

Fill in our request form online or speak to one of the team.

To request a redemption or settlement figure on your account please complete the below form.

We'll send figures out in the post, but please remember that all figures can take up to 7 days to be sent (up to 5 days for commercial redemption requests). If you require a specific date you want the figure valid to, please let us know below. If there's anything else you need, or for any urgent requests please get in touch with our customer service team directly.


Request a redemption figure

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Are you a personal or commercial customer?

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For our personal customers who need a redemption figure

We’re here between 9am and 5:30pm Monday to Friday.


For our commercial customers who need a redemption figure

We’re here between 9am and 5:30pm Monday to Friday.


Build: 1.3.7.18819