Get in touch.
Help for existing customers
Explore our range of payment options, including making a payment online.
Check the balance on your account.
Our Existing Customers section is full of helpful content across different topics.
How can we help you today?
Simply select from the options below to find the contact details you need. Can't find what you're looking for? Use the details in the 'I have a different query' section and we'll be able to help you on your way.
Would you like to borrow?
Let's connect you with the team you need
Tell us a little more about what you're looking for, and we'll connect you with the right expert.
Get in touchDo you have an application in progress?
Personal Finance
If you're intending to live in the house you're borrowing for, you'll want to speak to our Personal Finance team.
Calls are charged the same as a national call to a landline. Check with your provider if in doubt.
Get in touch now.
0161 933 7113
We're here between:
Monday - Friday - 9am and 5:30pm
Commercial Finance
If you're planning to buy to sell, buy to let or borrow against a business premises, you'll want to speak to our Commercial Finance team.
Calls are charged the same as a national call to a landline. Check with your provider if in doubt.
Get in touch now.
0161 933 7082
We're here between:
Monday - Friday - 9am and 5:30pm
Are you an existing customer with a question about your account?
Online help
We have a whole host of information over in our Help section, so you may well find the information you're looking for there. If you still want to speak to us however, our existing customer contact details are below.
Personal Finance
I live in the house I'm borrowing against.
Calls are charged the same as a national call to a landline. Check with your provider if in doubt.
Get in touch now.
0161 333 7404
We're here between:
Monday - Friday - 9am and 5:30pm
Now not a good time?
Commercial Finance
I have a buy to let, I've bought to sell or borrow against a business premises.
Calls are charged the same as a national call to a landline. Check with your provider if in doubt.
Get in touch now.
0161 333 7416
We're here between:
Monday - Friday - 9am and 5:30pm
Now not a good time?
Would you like to make a payment on your account?
Make payment online
We’re here between 9am and 5:30pm Monday to Friday. To pay using our automated payment system, available 24 hours a day, please call 0161 333 7410 and select option 1.
Are you a broker or intermediary?
As well as the contact details below, you can find out everything you need to know about working with us in our Intermediaries section.
New Business Team
All pre-submission enquiries
Calls are charged the same as a national call to a landline. Check with your provider if in doubt.
Get in touch now.
0161 933 7101
We're here between:
Monday - Friday - 9am and 5:30pm
Now not a good time?
Personal Lending
Underwriting department
Calls are charged the same as a national call to a landline. Check with your provider if in doubt.
Get in touch now.
0161 451 3151
We're here between:
Monday - Friday - 9am and 5:30pm
Commercial Lending
Underwriting department
Calls are charged the same as a national call to a landline. Check with your provider if in doubt.
Get in touch now.
0161 451 3156
We're here between:
Monday - Friday - 9am and 5:30pm
Do you have a different query?
If you're unsure who you need to speak to, or you have a query not covered above, we'll help point you in the right direction.
0161 333 7400
Do you have a media enquiry?
The Together press office is open from 9am to 5pm Monday to Friday. Please submit all media enquiries to press.office@togethermoney.com. Alternatively, call the Press Office phone number 0161 956 3229.