Our Colleagues.

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Empowering our people, sustainably
Our people are our most valued asset. And we know that a healthier, more inclusive environment for our people makes us stronger, by helping us deliver new perspectives and make a positive difference. It’s common sense.
From championing diversity and inclusion through our committee, to delivering exceptional apprenticeship and graduate programmes, we’ve established a variety of initiatives to drive progression, diversity and development, while supporting our employees’ mental and physical wellbeing.
In 2022 we received our Investors in People silver accreditation – 18 months ahead of our goal.

Our colleague targets
50% of senior management roles to be filled by women by 2026
20% of leadership positions to be filled by colleagues from underrepresented ethnic groups by 2025
20% of colleagues to be in the over 55 age bracket by 2026
To retain silver accreditation for Investors in People and achieve gold accreditation by 2026



“We have a portfolio of programmes that we offer to colleagues.”
"What’s really important to us from a workplace and people perspective is about creating a great place to work and we support and develop our colleagues in a number of different ways."
Kevin Fisher, Group People Director.

Small steps for long-term change
We’ve established our Diversity and Inclusion Steering Committee and a number of colleague-led Togetherness groups to represent gender, age, disability, LGBTQ+ and ethnic diversity across everything we do as a business and to inspire new initiatives. We’re also proud to have joined the Business Disability Forum, to be Age Accredited by 55 Redefined, and to be a signatory to the Women in Finance and Race at Work Charter.
Over the last two years we’ve supported more than 60 colleagues through a professional qualification, including our apprenticeship and graduate programmes. And during our annual internal Learnfest week we delivered 732 hours of learning in 2022 to help colleagues develop a range of personal and professional skills.
The wellbeing of our colleagues is hugely important to us. We’ve established an Employee Assistance Programme offering colleagues eight free counselling sessions, and a nine-month programme with a vocational coach for those living with mental health difficulties. We’ve also introduced a network of trained Wellbeing Champions to provide our colleagues with a safe and confidential environment to talk about their mental health.
