Mortgage Payment Deferrals

We are committed to supporting our customers through difficult times 

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The deadline for requesting a new payment deferral ended on 31/03/2021. If you contact us after this date, we won’t be able to offer a payment deferral but we will review your individual circumstances to see how we can help. Customers who already have a payment deferral on 31/03/2021 may be able to extend it to cover future payments.

We understand that your circumstances may have changed during the past few months. We know that many of you may be worried and will have been financially affected as a result of Coronavirus (Covid-19) pandemic.

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Find out how to apply for a payment deferral and what happens when your payment deferral is coming to an end.

Find out more

Government advice:

We will continue to listen and adhere to the Government’s advice so that we remain prepared, informed and best-placed to look after our customers. All the latest government advice can be found at