Help for customers

Existing customers.

Q: How do I understand a charge on my account?

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Q: I have a disability or additional accessibility needs and need some extra support, what should I do?

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Q: How can I understand my Annual Statement?

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Q: How do I report a bereavement?

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Q: How do I help someone manage their account?

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Looking for support with your Together account? You've come to the right place. Our Existing Customers section is full of helpful content across many different topics to give you the information you need.